|
CERTIFICATION PROCEDURE FOR WAITING WEEK
CREDIT OR A BENEFIT, IF DUE ONE
REMEMBER: YOU MUST CERTIFY FOR ANY UNEMPLOYMENT
WEEK FOR WHICH YOU WISH TO RECEIVE WAITING WEEK CREDIT OR UNEMPLOYMENT
BENEFITS THE SECOND WEEK FOLLOWING THE WEEK IN WHICH YOU OPEN OR
RE-OPEN YOUR CLAIM. YOU MUST DO THIS BY PHONING IN TO THE TELE-SERVE
SYSTEM ON YOUR ASSIGNED DAY, IN NO INSTANCE LATER THAN THE FRIDAY OF THE
SECOND WEEK FOLLOWING YOUR ASSIGNED DAY. ANY ATTEMPT TO CERTIFY AFTER
THESE TIME LIMITATIONS, YOU WILL BE DEEMED UNTIMELY WITH YOUR
CERTIFICATION AND DENIED. The option number for certification is 1. If
the last digit of your Social Security number is 0, or 1, your first
assigned day will be Monday March 24; if the last digit of your Social
Security number is 3, 5, 7, or 9 your first assigned day will be Tuesday
March 25; if the last digit of your Social Security number is 2, 4, 6,
or 8 your first assigned day will be Wednesday March 26. The very
last day that anyone can certify timely is Friday April 4.
Anyone not certified by this date will be denied credit for the
week. The Tele-Serve number is 1-888-337-7234. It is available Monday
through Friday, 7:00 A.M. to 7:00 P.M., including holidays. Monday,
Tuesday and Wednesday are assigned days and Thursday and Friday are free
days to certify.
NOTE: Be sure to use a landline based telephone
to certify. Cell phones and cordless phones do not record in many
instances and there is no way to prove you made the attempt to certify.
If it does not record you will lose credit for the week.
1)
The first question asked is Did you or will you receive holiday
pay during this certification period? Your response should be to hit
3 for no.
It will then
state, You indicated you did not receive nor will you receive holiday
pay. If this is
true, press 1.
You should press 1.
2)
It will ask, Did you work during this certification
period? You will press 3 for no. It will then state, You
indicated that you did not work during this certification period and did
not have earnings. If this is true press 1. You will press 1.
3)
It may ask, Did you quit or get fired? If it does, you will
press 3 for no.
4)
It will ask, Has your dependent status changed? Unless there
has been a change since your last filing, this will be answered by
pressing 3 for no. Remember, only dependent children under age 18
may be claimed. If you have a last dependent child turning 18 during a
certification period, call the unemployment office and report it.
5)
The next question will be, Were you able and available for work
each day during your normal workweek? This should be answered by
pressing 1 for yes unless you were not able or available for work on
any days of the layoff period. It will then state You indicated you
were able and available for work each day. If this is true press 1.
You should press 1 for yes. NOTE: Those retiring effective March 31
will have to answer this question by pressing 3 for no. It will then
state that you indicated you were not available each day of this
certification period. You will press 1 for yes. It will then ask how
many days you were unavailable from March 23 to March 29. You will press
0. It will then ask how many days you were unavailable for the week of
March 30 to April 5. You will press 4.
6)
It may ask at this point, Did you actively look for work?
No matter where in the process this question is asked, if
it is, always answer by pressing 1 for yes.
7)
It will now ask, Are you receiving or have you applied for a
Social Security pension? You will answer this as it applies to you.
For the majority the answer is to press 3 for no. However, we now
have members who do have to answer this one by pressing 1 for yes.
8)
It next will ask, Other than Social Security, are you receiving
or have you applied for retirement or disability pension? For the
vast majority, this response should be to press 3 for no.
9)
It will ask, Are you attending school or receiving
training? Again, for the majority this answer will be to press 3
for no.
10)
It will ask, Have you applied for or are you receiving
workers compensation? Unless this applies to you, press 3 for
no.
11)
Next you will be asked, Has your telephone number changed?
Unless it has, this should be answered by pressing 3 for no.
12)
You will now be asked, Has your mailing address or name
changed? If it has, be sure to call the Unemployment Office to make
the change before you certify. Unemployment checks will not be forwarded
by the Post Office. If there is no change press 3 for no.
13)
Do you certify that the information you gave for this claim
period is true? You will press 1 for yes, unless you feel you
made a mistake while certifying.
14)
It will then tell you you have certified that the information
you gave is true. If this is correct, press 1. You will press 1.
15)
It will then proceed with further information and tell you if
your certification has been accepted for the certification period. It
will end by telling you that your certification has been completed.
REMEMBER: Members of
the big plant (unit 1) that there is full SUB pay eligibility for those
seniority employees who opened a new benefit year as of this filing. You
will need to take the findings sheet (the one with quarterly earnings,
the amount of the weekly benefit and that states new under the type of
claim) to personnel to get signed up.
Also, if for some
reason you do not receive an unemployment check because you failed to
either apply or certify during a previous layoff, you are eligible to
apply for the amount of SUB pay you would ordinarily receive had you
received an unemployment benefit. You will need your findings sheet and
will need to report to personnel to make application.
BILL
CAMPBELL
FINANCIAL SECRETARY
IF YOU EXPERIENCE PROBLEMS, GIVE ME A CALL
(544-2111), STOP BY THE HALL OR CALL THE ROCKFORD I.D.E.S. OFFICE AT
(815) 395-6600, HIT 2 AND 2 AGAIN. THE HOLD TIMES ARE USUALLY PRETTY
LONG AT THE I.D.E.S. NUMBER, SO BE PATIENT.
Printer
Friendly version here
|
